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Support & Contact
Real people.
Real replies.
A small, India-based team behind every email. No bots, no canned scripts. Pick the channel that fits and we’ll be back within one business day.
Channels
Reach the right desk.
General support
support@officersaathi.com
Account help, verification status, billing, app issues.
Replies within 1 business day
Trust & Safety
safety@officersaathi.com
Report a profile, harassment, or anything that feels off.
Triaged within a few hours
Privacy & data requests
legal@officersaathi.com
Access, correct, or delete your data under the DPDP Act.
Acknowledged in 24 hours
Press & partnerships
hello@officersaathi.com
Media, institutional partnerships, and verification tie-ups.
We'll respond within 3 days
< 1 day
Average reply
24 hrs
Safety triage
15 days
Grievance close
Mon–Sat
10:00–19:00 IST
Office
Where to find us.
Registered office
Officer Saathi Technologies Pvt. Ltd.
W 2/6, West Patel Nagar
New Delhi, Delhi 110008
India
Grievance officer (India)
As required under the IT Rules, 2021 and the DPDP Act, 2023.
Email grievance@officersaathi.com. Acknowledged within 24 hours; resolved within 15 days.
Hours: Mon–Sat, 10:00–19:00 IST
Common questions
The ones members
actually ask.
Most queries are answered within one business day (Mon–Sat, 10:00–19:00 IST). Trust & Safety reports are triaged within a few hours.
Looking for legal detail? See our Privacy Policy and Terms of Service.