Skip to content
Terms

Terms of Service

These terms are the rules of the room. Read them in full before you apply — they bind both you and us.

Last updated 4 September 20269 min readIndependent of any government body

01The agreement

These terms are a binding contract between you and Vizibly Technologies Private Limited ("Officer Saathi", "we"), registered office W 2/6, West Patel Nagar, New Delhi 110008, India. By applying for an account, submitting verification material, or using any part of the service, you accept them in full together with our Privacy Policy and Community Guidelines. If you do not accept them, do not use Officer Saathi.

On Apple devices these terms are also the End User Licence Agreement for the app, in addition to Apple's standard licensed-application terms. Apple is not a party to this agreement and has no obligation to provide support for the app.

02What Officer Saathi is

A private, verified network for serving government officers, accomplished professionals and officers' adult children. Members state why they are here — marriage, professional networking, new friendships, same-city connections — and are introduced to other verified members accordingly. We verify who people are; we do not arrange marriages, vouch for anyone's character, or guarantee any outcome.

The service is free. There are no subscriptions, no in-app purchases and nothing to buy. Credits (section 7) are earned by using the app.

03Eligibility

You must be 18 or older and fall into one of these categories. Eligibility is our judgment to make, and we may decline any application without giving a reason.

  • Serving officer. A serving Group A officer of the Indian Administrative, Police, Foreign, Revenue or an equivalent All-India or Central service, or of an equivalent State Group A cadre.
  • Elite member. A professional — founder, partner, senior operator, specialist — with a verifiable annual income of ₹50 lakh or more.
  • Family referral. The son or daughter of a verified serving officer. This route is limited to an officer's own child — not a niece, nephew, cousin or any other relative — and the child must be 18 or older. Elite members and family referrals cannot invite anyone.

One person, one account. Creating a second account, sharing an account or using somebody else's is a breach of these terms.

04Verification

Every applicant is checked by a person. To let us do that you agree to:

  • sign in with your own phone number;
  • confirm your identity through DigiLocker / MeriPehchaan when asked;
  • complete a short selfie capture so a reviewer can match you to your photos;
  • upload the proof your category requires: officers, one proof of service (service ID, appointment or posting order, salary slip or departmental certificate); elite members, proof of income; family referrals, a birth certificate naming the officer as your parent and, if your parent is not on the app, a document proving your parent's service.

Everything you submit must be genuine, current and yours. Submitting a forged, altered or borrowed document, claiming a civil-list record that is not yours, or misdescribing your relationship to an officer ends your membership permanently and, where a government document is involved, may be referred to the appropriate authority.

Verification can take as long as a human review takes. We may ask for a retake or an additional document, and we may re-verify a member at any time. Approval is not an endorsement of your character, only a finding that your documents matched your claim on the day we read them.

05Inviting your son or daughter

A verified serving officer may generate an invite code for their own child. By doing so you confirm to us that the person who uses it is your child; you must then confirm the claim in the app within seven days, or it lapses. The code is single-use, personal to the child you named and expires after 30 days. Sharing it more widely, or confirming a claim you know is not from your own child, is a breach that may cost you your own membership. Your child's profile will show other members that you invited them, with a link to your profile.

06Your conduct

Every member can block anyone and report any profile, message, Circle answer or reply from inside the app. Reports are read by a person. We have no tolerance for abuse: verified violations lead to content removal and suspension or a permanent ban, without further notice. The Community Guidelines set out the standard in detail; in summary, you agree not to:

  • harass, threaten, demean, stalk or make unwanted advances to any member, in the app or elsewhere after meeting through it;
  • share classified, official, operational or otherwise non-public information relating to your service, your employer or any matter before you;
  • solicit, offer or accept anything of value in connection with an official act, or use the network to seek influence over one;
  • name or identify a colleague, complainant, accused person or case;
  • impersonate anyone, misstate your credentials, or present a uniform, rank or insignia as an official endorsement;
  • post or send sexual content, nudity, content involving minors, or content that is hateful on the basis of caste, religion, region, gender, sexuality or disability;
  • use the service for commercial solicitation, recruitment drives, marketing, fundraising, political campaigning, or any paid or commercial relationship service;
  • record, screenshot, scrape, export or republish another member's profile, photos, voice, messages or Circle answers, or attempt to defeat the screenshot protection;
  • automate access, probe or overload the service, or reverse-engineer the app;
  • break any applicable Indian law, including the Information Technology Act, 2000 and rules under it, or the conduct rules that govern your own service.

07Credits, Spotlight and Second Look

Credits make one request stand out. Every member receives one free Credit a week; more are earned by completing your profile, forming connections, holding conversations, contributing to Circles and coming back on consecutive days, up to the limits shown in the app. Credits:

  • have no cash value, cannot be bought, sold, gifted or transferred, and are not refundable in money;
  • may be spent to mark one request a day, to unlock a profile you passed on (Second Look), or to appear on the Spotlight tab for the length you choose;
  • are consumed when spent, whether or not the other member replies;
  • may be adjusted, expired or removed by us if they were earned by gaming the system, and the whole scheme may be changed or withdrawn on notice in the app.

Daily budgets for requests and passes, expiry of unanswered requests, closure of inactive conversations and the rules of the Elimination Round are described in the app and may change.

08Your content

You keep ownership of what you upload — photos, voice, text, answers. You grant Officer Saathi a non-exclusive, royalty-free, worldwide licence to store, process, display and transmit it solely to run the service: showing your profile to verified members, delivering your messages, computing introductions, moderating, and enforcing these terms. The licence ends when you delete the content or your account, except for copies we must keep under section 11. You confirm you have the right to everything you upload and that it depicts you.

09Safety and how we moderate

We combine automated screening of Circle text for a small set of terms, in-app reporting on every surface, blocking that applies in both directions everywhere, and a human moderation queue. We aim to triage every report within 24 hours. We may remove content, hide it pending review, mute a member's ability to write in Circles, suspend or permanently ban an account, and refer matters to the police where we believe a crime has been committed. You can ask us to reconsider a decision through Help & support; we will answer, but the decision is ours. Our full approach is in the Safety & Moderation policy.

10Pause, deletion and termination

You can pause your profile from the You tab; you disappear from Members, Picks, Search and Spotlight and everything else stays as it was until you resume.

You can delete your account at any time from the You tab (Delete account), or by writing to support@officersaathi.com from your registered number. Deletion is immediate and cannot be undone: your profile, photos, documents, connections, conversations, Circle content, Credits and login are removed. Anything you wrote in a Circle, and the replies under it, go with you.

We may suspend, restrict or terminate your account with or without notice if we reasonably believe you have breached these terms, submitted false material, or pose a risk to other members. A suspended member's profile and content are hidden from everyone. We may keep a record sufficient to prevent you from returning.

11What we may keep

We keep what our Privacy Policy says we keep, for as long as it says. In addition we may retain records required by law or needed to pursue or defend a legal claim, and records of a safety investigation or report we have made to an authority.

12Disclaimers

We verify identity and eligibility to a careful, human, best-effort standard. We are not a detective agency, a marriage bureau or an employer, and we do not check what a member says about their intentions, family, finances or health beyond the documents described in section 4. You alone decide whom to meet, where, and what to share; meet in public first and tell someone where you are. The service is provided "as is" and "as available". To the fullest extent the law allows we disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted or error-free operation.

13Liability

To the fullest extent permitted by Indian law, Officer Saathi's total liability to you for all claims arising out of the service in any twelve-month period is limited to ₹10,000. We are not liable for indirect, incidental, consequential or punitive loss, or for the acts of other members. Nothing in these terms limits liability that cannot be limited by law.

14Indemnity

You will indemnify Officer Saathi against claims, losses and costs arising from content you upload, your breach of these terms, or your dealings with other members.

15Governing law and disputes

These terms are governed by the laws of India. Courts at New Delhi have exclusive jurisdiction, subject to any mandatory consumer-protection forum available to you. Before filing, write to legal@officersaathi.com so we can try to resolve the matter within 30 days.

16Changes

We may update these terms. Material changes will be announced in the app at least 14 days before they take effect. Continuing to use the service after that date is acceptance; if you do not accept, delete your account before then.

17Contact

Legal notices and Grievance Officer: legal@officersaathi.com · Safety: safety@officersaathi.com · Support: support@officersaathi.com, or Help & support in the app.

Something here unclear?

Write to the team from inside the app, under Support. A person answers.

Open the app